Privacy Policy

Effective Date: [08/21/2024]

PetGlam (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. By using our website, you consent to the practices described in this Privacy Policy.

When you interact with our website or services, we may collect personal information that you voluntarily provide to us. This information may include:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Payment Information: such as your credit card details and billing information.
• Account Information: such as your username, password, and order history.

We may also collect non-personal information that does not directly identify you, including:

• Usage Data: such as your IP address, browser type, operating system, and the pages you visit on our website.
• Cookies: small data files stored on your device that help us improve our website and personalize your experience.

We use the information we collect for various purposes, including:

• Processing Orders: to process and fulfill your orders, including shipping, billing, and payment processing.
• Customer Support: to respond to your inquiries, provide support, and improve our customer service.
• Personalization: to personalize your shopping experience and recommend products that may interest you.
• Marketing: to send you promotional emails, newsletters, and other marketing communications that you may find valuable.
• Analytics: to analyze website usage and improve our website’s performance, content, and functionality.
• Compliance: to comply with legal obligations, protect our rights, and prevent fraud or illegal activities.

We may share your personal information in the following circumstances:

• Service Providers: with third-party service providers who assist us in operating our website, processing payments, delivering products, and conducting marketing activities.
• Business Transfers: in connection with a merger, sale, or other transfer of our business assets, your information may be transferred as part of the transaction.
• Legal Requirements: to comply with legal obligations, such as responding to a subpoena or court order, or to protect our rights and the safety of others.
• With Your Consent: when you provide us with your consent to share your information for specific purposes.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

• Access and Correction: You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
• Data Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal obligations.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 38310 Fir Ave, Zephyrhills, FL 33542, USA

Thank you for trusting PetGlam with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.